30 DAY
Money Back Guarantee
Risk-Free 30 Day Money Back Guarantee
We know you will love your Freedom Pilates reformers, but we also know that buying without trying is scary. With this in mind, we offer a risk free 30 Day Money Back Guarantee on all our reformers.
Contact Us
If you are not satisfied for any reason, e-mail us at hello@freedompilates.co.nz and let us know that you would like to return your equipment.
Free Collection
If a return is what you are after, just pack the equipment back in the packaging it was received in. We will arrange collection and have it shipped back to us.
Full Refund
Once we have checked off the equipment has been returned to us in an "as new condition" we will refund you in full - no questions asked*.
We love our products and we want you to love them to. Our 30 Day Money Back Guarantee gives you the peace-of-mind you are looking for.
* The 30 Day Money Back Guarantee is limited to reformers only and for one free return per customer. Excludes ex rentals and used equipment. Any excluded purchases are subject to returns and refunds as required under the Consumer Guarantees Act (CGA).
